Type: New Feature
Affects Version/s: None
Fix Version/s: 2.1.0
RW Product Specification:Uncertain
This is a request raised on behalf of a customer.
-In a JIRA Service Desk project an agent can set an announcement banner to each portal using Project settings > Portal settings > Edit announcement.
When Refined Theme is applied, any announcement set here will not be shown on the portal.
This request is to either add an element to pull any information from the announcement banner to a portal, for instance adding a new module to the portal, or to otherwise display any message.
With the current setup only an admin can set an announcement using a Navigation Content as information. -
Update: Announcement Banners were added as a new feature to RefinedTheme in version 2.1 (it is separate from the JSD default setup, but contains rich possibilities)